Terms of Service

Introduction

Short Shorts (“we”, “us”, “our”) operates the Short Shorts platform at shortshorts.ai and associated products and services (collectively, the “Service”). By accessing or using the Service you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

Contact: legal@shortshorts.ai

The Company

The Service is operated by:

Who May Use the Service

• You must be at least 16 years old to use the Service.
• Users under 18 must have parental or guardian permission.
• Business users represent that they have authority to act on behalf of their organisation and to bind it to these Terms.
• Free plan users may not use the Service for commercial purposes. Paid plan users are licensed for commercial use.

User Accounts

• You must sign in with Google or X (Twitter) to use the Service.
• You must provide accurate registration information.
• You are responsible for maintaining the security of your account credentials.
• You must not share your account credentials with others outside your organisation.
• You are responsible for all activity that occurs under your account.
• We may access your account configuration and processing data for troubleshooting, security investigation, and customer support purposes.

Acceptable Use

You agree NOT to:

• Infringe any intellectual property, publicity, privacy, or other rights of any person or entity.
• Upload content that is illegal, harmful, threatening, abusive, defamatory, obscene, hateful, or discriminatory.
• Upload content that exploits minors or depicts unlawful acts or extreme violence.
• Use the Service to spam or distribute unsolicited promotional content.
• Attempt to reverse engineer, decompile, or extract source code from the Service.
• Use output from the Service to develop a competing AI model or product.
• Scrape, crawl, or spider any pages, data, or content from the Service.
• Crack, circumvent, or attempt to obtain other users' passwords or security information.
• Manipulate engagement metrics on any connected platform.
• Use individuals' names, photographs, voices, or likenesses without proper authorisation.
• Violate YouTube's, X's, or any other connected platform's Terms of Service.
• Use the Service in any way that could damage, disable, or impair our servers or infrastructure.
• Collect or transmit personal information of children under 13.
• Buy, sell, or transfer API keys or account access without our written consent.

Your Content

“Content” means videos, audio, images, thumbnails, text, branding, channel information, and any other material you submit to or process through the Service.

You retain all ownership rights in your original Content. By using the Service you grant us a worldwide, non-exclusive, royalty-free licence to:

• Process your videos using AI to identify, cut, and produce clips.
• Store your Content temporarily on our servers for processing purposes.
• Store processed clips in temporary cloud storage (Cloudflare R2) for up to 7 days to enable downloading for cross-posting.
• Upload clips to your connected YouTube and X accounts on your behalf.
• Generate thumbnails, subtitles, titles, descriptions, hashtags, and captions from your Content.

You represent and warrant that: (a) you own or have all necessary rights, licences, and permissions to the Content you submit; (b) your Content does not infringe the intellectual property, privacy, publicity, or other rights of any third party; (c) your Content does not contain unlicensed music, footage, or other third-party material that could give rise to a copyright strike, content claim, or platform enforcement action; and (d) publishing the clips generated from your Content will not violate the terms of service of any connected platform. You accept sole responsibility for any copyright strikes, content claims, channel restrictions, or platform enforcement actions arising from Content you submit.

Marketing Licence

By creating an account and connecting your YouTube channel or X account, you grant Signal Group Limited a non-exclusive, royalty-free, worldwide licence to use your name, username, profile image, channel information, video thumbnails, and still frames from videos processed through the Service for the purpose of marketing, promotional materials, case studies, and showcasing our platform's capabilities and results. This licence is limited to reasonable promotional use and does not permit us to misrepresent your views, endorse any third-party product on your behalf, or use your Content in a way that is defamatory, deceptive, or harmful to your reputation.

This licence covers only Content you have submitted to the Service or that is publicly associated with your connected accounts. It does not extend to third-party content within your videos in which you do not hold the underlying rights (for example, licensed background music or third-party footage).

You may revoke this permission at any time by contacting us at legal@shortshorts.ai. We will remove your Content from our marketing materials within 30 days of receiving your request.

DMCA / Copyright Infringement

We respect intellectual property rights and expect users to do the same. If you believe that Content on the Service infringes your copyright, please send a notice containing the following to dmca@shortshorts.ai:

• A description of the copyrighted work you claim has been infringed.
• A description of where the allegedly infringing material is located on the Service.
• Your contact information (name, address, telephone, email).
• A statement that you have a good faith belief that the use is not authorised by the copyright owner.
• A statement under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf.
• Your physical or electronic signature.

Connected Platforms

The Service integrates with YouTube and X (Twitter) via OAuth. By connecting these accounts you authorise us to act on your behalf to upload content, manage playlists, and access analytics as permitted by your account settings. You may disconnect any platform at any time from your account settings. Disconnecting a platform does not delete Content already published to that platform.

Your use of YouTube through our Service is subject to the YouTube Terms of Service. Google's privacy policy is available at policies.google.com/privacy.

The Service also enables you to download processed clips for manual cross-posting to third-party platforms including Instagram, TikTok, LinkedIn, and Facebook. You are solely responsible for ensuring that any content you post to those platforms complies with their respective terms of service, community guidelines, and applicable laws. We make no representation that content generated by the Service is suitable for, or permitted on, any particular third-party platform.

Temporary Cloud Storage

Processed clips may be stored in temporary cloud storage (Cloudflare R2) for up to 7 days after generation to enable the download feature. After 7 days, clips are automatically and permanently deleted from cloud storage. This storage is separate from your YouTube or X account content; deleting a clip from cloud storage does not remove content already published to connected platforms.

Clips stored in cloud storage are accessible only to you via your authenticated account session. We do not share, sell, or use stored clips for any purpose other than making them available for you to download.

API Usage and Quotas

The Service is subject to YouTube API quota limits. Exceeding available quota may result in delayed uploads. We are not liable for delays caused by third-party API quota exhaustion.

Channel and Account Risk

Automated publishing of content to YouTube and X carries inherent risks including, but not limited to, channel strikes, content removal, demonetisation, reduced reach, shadow-banning, account suspension, or permanent termination by the relevant platform. These outcomes may result from platform algorithm changes, policy enforcement, the nature of your content, your upload frequency, or decisions made by the platform at its sole discretion.

We are not liable for any adverse action taken by YouTube, X, or any other platform against your account or content as a result of using the Service. You accept sole responsibility for all content published to your accounts through the Service and for compliance with the terms and community guidelines of each connected platform.

Billing and Credits

• The Service operates on a pay-as-you-go credit model. Credits are purchased in packs and consumed per Short published.
• Credits do not expire and roll over indefinitely while your account remains active.
• Credits have no cash value and are non-transferable. They cannot be exchanged for money under any circumstances.
• Credits are consumed only when a Short is successfully published to a connected platform. If a processing job fails before any clips are published, no credits are deducted for that job.
• If you enable auto-recharge, your saved payment method will be charged automatically when your credit balance falls below the configured threshold. You can disable auto-recharge at any time from your billing settings.
• All fees are non-refundable except as required by applicable law, including the New Zealand Consumer Guarantees Act 1993.
• Upon account termination — whether initiated by you or by us — any unused credits are forfeited without compensation.
• We reserve the right to void credits that were obtained through exploits, errors, fraud, chargebacks, or abuse of any promotional offer.
• We reserve the right to change pricing with 30 days' advance notice to existing users.
• Payments are processed by Stripe. We do not store your payment card details.

Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time for any violation of these Terms, abuse of the Service, or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. We may, but are not obligated to, delete Content associated with terminated accounts. You may delete your account at any time from your account settings.

Service Availability

We do not guarantee that the Service will be available at any particular time or without interruption. The Service may be unavailable due to scheduled maintenance, infrastructure failures, third-party service outages, or circumstances outside our control. We are not liable for any loss or damage caused by unavailability of the Service.

AI-Generated Output

The Service uses artificial intelligence to select video clips, generate titles, descriptions, thumbnails, and subtitles. AI-generated output may be inaccurate, incomplete, inappropriate, or unsuitable for your intended use. You are solely responsible for reviewing all AI-generated content before it is published to any platform. We make no warranty as to the quality, accuracy, or suitability of any AI-generated output.

Third-Party Platforms

The Service depends on third-party platforms including YouTube and X (Twitter). We are not responsible for any changes to third-party APIs, platform policies, account suspensions, content removals, or quota restrictions imposed by those platforms. Your use of connected platforms remains subject to their own terms of service and may be affected by their decisions at any time without notice to us.

Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay results from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, civil unrest, government action, internet or telecommunications failures, third-party API outages or quota exhaustion, cyberattacks, or failure of third-party infrastructure or services we rely upon.

Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any AI-generated output.

Note for New Zealand and Australian consumers: Nothing in these Terms limits any rights you may have under the New Zealand Consumer Guarantees Act 1993, Fair Trading Act 1986, or the Australian Consumer Law where those rights cannot lawfully be excluded. The limitations above apply to the fullest extent permitted by applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Signal Group Limited (trading as Short Shorts AI) and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service, including but not limited to loss of revenue, loss of data, loss of goodwill, or business interruption. Our maximum aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total fees paid by you to us in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Signal Group Limited (trading as Short Shorts AI) and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, your Content, or your violation of these Terms.

Prohibited Users — Competitors

Employees, officers, contractors, agents, or representatives of any business that provides services competitive with the Service (“Competing Services”) are prohibited from accessing or using the Service for any purpose related to competitive intelligence, feature analysis, benchmarking, or product development. Creating an account for such purposes is a material breach of these Terms and entitles us to immediately terminate your account and seek damages.

This clause does not prohibit individuals who happen to also be customers of a Competing Service from using the Service for their own genuine content creation purposes.

Governing Law and Dispute Resolution

These Terms are governed by the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand for resolution of any dispute arising out of or relating to these Terms or the Service.

Before commencing any formal proceedings, both parties agree to attempt to resolve any dispute informally by contacting legal@shortshorts.ai and allowing 30 days for good-faith resolution. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

Any claim arising out of or related to the Service must be commenced within one year after the cause of action accrues, otherwise it is permanently barred, to the extent permitted by law.

Legal Costs

If we are required to take legal action to enforce these Terms, or to defend any claim brought against us that is determined by a court to be without reasonable legal basis or brought in bad faith, the party bringing or threatening such action agrees to reimburse our reasonable legal costs and attorney's fees, to the extent permitted by applicable law.

Any claim or demand made against Signal Group Limited that is found by a court of competent jurisdiction to be frivolous, vexatious, or brought for an improper purpose shall itself constitute a breach of these Terms.

International Users and Data Protection

The Service is operated from New Zealand and is subject to the New Zealand Privacy Act 2020. If you access the Service from outside New Zealand, you do so at your own initiative and are responsible for compliance with your local laws.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have rights under the General Data Protection Regulation (GDPR) or equivalent legislation, including the right to access, correct, or erase your personal data, the right to data portability, and the right to object to certain processing. To exercise these rights contact privacy@shortshorts.ai. We will respond within 30 days. Note that Signal Group Limited does not have an establishment in the EEA and processes your data under Article 49(1)(b) GDPR (performance of a contract at your request).

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA). We do not sell your personal information. To exercise your CCPA rights contact privacy@shortshorts.ai.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service at least 14 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Miscellaneous

• These Terms constitute the entire agreement between you and Short Shorts regarding the Service.
• If any provision is found unenforceable, the remaining provisions remain in full force.
• Our failure to enforce any provision is not a waiver of our right to do so later.
• You may not assign your rights under these Terms without our written consent.
• Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship.

Contact

If you have questions about these Terms, please contact us at: legal@shortshorts.ai